Politique de remboursement

Ghidul îți cere să adaugi în politica de rambursare aceste puncte. Iată textul complet de adăugat la sfârșitul politicii existente:

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14-Day Withdrawal Window
Customers have 14 days from delivery of the last item to request a return.

How to Request a Return

• Customers with an account: log in at https://account.cozyhoststudio.com and submit your return request from your Orders page.
• Customers who checked out as a guest: use the return link in your SMS order confirmation.

Return Shipping
Return shipping costs are the responsibility of the customer.

Refund Timing
Approved refunds will be processed within 14 days of us receiving the returned item.

Digital Products — Exemption
All digital products are exempt from the 14-day withdrawal right. By completing your purchase and accessing the download, you confirm your consent to immediate delivery and waive your right of withdrawal for digital content.